Privacy Policy

Wireless Warehouse's Commitment to Your Privacy

We take your privacy seriously. Below please find details on the prevailing privacy practices for Wireless Warehouse , which will get updated from time-to-time. Questions regarding this statement should be directed to Wireless Warehouse  at:
Customer Support
310 Hanna St. E,
Windsor, ON N8X 4W6
Tel: 519-252-7575
1. WHAT PERSONAL INFORMATION IS COLLECTED?
Personal information of yours that we may collect and store includes, but is not limited to, first and last name; home, billing or other physical address (including street name, name of a city or town, state, postal code); email address; telephone number; fax number; IP address; bidding activity; shipment activity; returns activity; URL referral data; support communications including email and telephone logs; site search activities; wish list; website usage; any other identifier that permits Wireless Warehouse  to make physical or online contact with you; and any information Wireless Warehouse  collects online from you and maintains in association with your account, such as your Wireless Warehouse  username and Wireless Warehouse  password.
Personal information is collected from you when you voluntarily register for membership services with Wireless Warehouse . These services include receiving electronic newsletters, purchasing items, and entering contests and participating in other opportunities provided by Wireless Warehouse . We also collect email addresses from anyone who sends us mail or request technical or other help. This information enables Wireless Warehouse  to improve its site to make your online visits more productive and enjoyable.
Information about your activities on our web pages (such as the pages you access most frequently or the search terms you enter) is collected by tracking Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you surf the web. The computers that deliver the Web pages to you automatically identify your computer by its IP address. When you request a page from our site, our server logs your IP address.
2. WHO IS COLLECTING THE INFORMATION?
Unless specifically stated otherwise, when you share personal information through our website, you are sharing that information only with Wireless Warehouse , its related service providers, and, if applicable, the third party vendor providing the purchased item.
Our website may include hyperlinks to unaffiliated third parties’ websites. This privacy policy cannot and does not apply to websites not operated by Wireless Warehouse . You should consult each website’s privacy policy before providing any personal information to anyone else.
3. HOW IS YOUR PERSONAL INFORMATION USED?
Wireless Warehouse  uses the personal information we collect to obtain payment for and to ship the products you purchase, to improve the content of our site, to respond to your inquiries and provide user support, to notify you about updates to our site or promotional offers or for marketing opportunities that we believe will be of interest to you and to investigate violations of our terms and conditions of use.
4. WITH WHOM MAY YOUR PERSONAL INFORMATION BE SHARED?
Except as explicitly described in this privacy policy, Wireless Warehouse  will not sell or share your name, address, phone numbers, email address, financial data or any other information that personally identifies you to third parties without your consent.
By placing an order or bidding on an item, you are granting your consent to allow us to share your information with the law enforcement agency or other third party seller or vendor providing the purchased item. To the extent that you make a purchase, you are granting your consent to allow us to share your information with related service providers (such as a credit card processor for processing payment and a shipping company for shipping your purchase to you), in each case to the extent reasonably necessary to fulfill that order.
Wireless Warehouse  may divulge personal information to a third party service provider to resolve suspected fraud or other inappropriate use (or abuse) issues. In such an instance, Wireless Warehouse  would divulge the information to resolve the issue whether you or Wireless Warehouse  was suspected of the misuse, and such information would be divulged for the sole and exclusive purpose of resolving allegations of misuse or abuse.
Wireless Warehouse  may also divulge personal information if such information is requested by a law enforcement agency as part of an investigation. In addition, Wireless Warehouse  may divulge personal information if Wireless Warehouse  believes that its site has been used to commit unlawful acts, or acts that might endanger the health or safety of another user or of the general public.
Lastly, in the event that Wireless Warehouse  or substantially all of its assets are acquired, Wireless Warehouse  would transfer all customer data and other personal information of its users to the new owner.
5. WHAT ARE COOKIES AND HOW ARE THEY USED?
Wireless Warehouse  uses “cookies” to record information. A cookie is a small data file that websites store on your hard drive when you visit them. Cookies allow us to measure activity in our site and to improve your user experience by remembering your password and viewing preferences, and allowing you to visit our site without re-registering. Cookies allow us to determine which areas and features of our site are more popular by measuring user activity.
This information allows us to retain the required information for your bidding and browsing to function and make improvements and updates to improve your Wireless Warehouse  experience. Wireless Warehouse  does not use cookies to retrieve any information from your computer.
Most browsers are set to accept cookies. If you prefer, you may set your browser to not accept cookies or to alert you when cookies are being sent. However, some parts of our site such as the member’s only area (i.e., the bidding area) will not function properly if you choose not to accept cookies.
You may occasionally get cookies from our advertisers. Wireless Warehouse  does not control these cookies, and they are not subject to Wireless Warehouse ’s privacy policy.
6. WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR PERSONAL INFORMATION?
If you indicated when registering that you are interested in receiving offers or information from Wireless Warehouse , we may occasionally send you information regarding our products and services. If you no longer wish to receive such information, you may do so by editing your Wireless Warehouse  account information.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you will be unable to use those Wireless Warehouse  services that require registration.
7. WHAT KIND OF SECURITY PROCEDURES ARE IN PLACE TO PROTECT AGAINST THE LOSS, MISUSE OR ALTERATION OF PERSONAL INFORMATION UNDER WIRELESS WAREHOUSE ’S CONTROL?
Your Wireless Warehouse  account information is password protected so that only you have access to it. We strongly recommend that you not divulge your password to anyone.
No Internet data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Wireless Warehouse  cannot assure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems.
Under no circumstances, including but not limited to negligence, shall Wireless Warehouse  be liable for any special, incidental or consequential damages that result from the use of the information or materials on Wireless Warehouse , even if Wireless Warehouse  or its authorized representative has been advised of the possibility of such damages.
Wireless Warehouse  reserves the right to change this Privacy Policy at any time. Any such changes will be posted online.
8. HOW CAN YOU CORRECT ANY INACCURACIES IN YOUR PERSONAL INFORMATION?
Wireless Warehouse  believes strongly in providing you with the ability to access and edit the personal information that you have provided us. You may edit your password protected account information at any time by entering the site with your Wireless Warehouse  User ID and Password. If you need to communicate directly with Wireless Warehouse  staff personnel in order to resolve a specific issue, please do so by contacting customer support at +1519-566-1553.
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