MDM (Mobile Device Management)

MDM (Mobile Device Management)

  • Multi-OS Management for Android and Apple
  • Security, Change & Configuration Management
  • Group or Individual Policy Setting to Comply with Business Security
  • Remote Wipe, Lock or reset lost or stolen devices
  • Mobile Application Management to protect unwanted APP’s
  • Picture3Seamless enterprise Integration
  • Automated monitoring for compliance of policies
  • Restriction and Deployment of third party apps
  • BYOD management capabilities
  • Asset Monitoring
  • Creation of Hardware profile according to approval
  • Company Dashboard so you can see state of your devices
  • Fully Managed Help Desk

Procurement

  • Device and accessory procurement
  • Management of Spare Device Pool
  • Inventory Management for devices & lines
  • Provisioning of Device
  • Carrier and Dealer Management for Hardware & Accessories
  • Integrated into your Financial reporting
  • Auditing to ensure the correct cost is on the invoice
  • Resources to Manage all procurement processes

Helpdesk

  • Activation of lines
  • Tiered Technical Support for End Users
  • Technical Support for Multiple OS including Device configuration & setupPicture2
  • Hardware troubleshooting for isolation of issues.
  • Processing of warranty requests with the wireless carrier and or device manufacturer.
  • Easy to understand mobile app that allows trouble tickets to be created real time minimizing downtime and increasing efficiency.
  • Resources to manage the Helpdesk

Telecom Expense Management

  • Single or Multi Carrier Contract & Dealer Management
  • Accounts payable expense allocation
  • Accounting Reports by Dept, Division, GL, Sub Acct, and employee.
  • Apply Roaming packages as needed
  • Usage analysis with exception reporting
  • End user expense visibility for costs & usage
  • Addition, Cancellation and suspension of Lines.
  • Reporting of High cost users & recommended cost savings
  • Make carrier plan changes/recommendations monthly
  • Supply the Resources to Manage the End to End process
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