Frequently Asked Questions

Frequently Asked Questions

Franchise with one of the fastest growing cell phone repair companies in the country.

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Q. How long will it take from giving the deposit to opening my location?
A. Ideally we can have your store open from 60 days from when you finalize your Franchisee Agreement.

Q. If I don’t have any technical background, can I still run this business?
A. Yes, of course! Our system is hands on and we will give you complete training, in addition to helping you source staff which can help you with more advanced technical issues. There are also industry courses that can be taken for further knowledge, as well as our in house tech support and staff to help you with any issues.

Q. Who will supply me with all the parts, phones and accessories I need?
A. We have set up special pricing and have excellent relationships with existing vendors to make sure they give our franchisees the best pricing and service available.

Q. How long is the initial training?
A. It will be 5 business days at our main offices in Windsor, ON, in addition to once you open, our franchise director will spend another week on-site in your store helping you for the launch and day-to-day operations, helping you be comfortable with processes and procedures.

Q. Can I purchase existing turnkey locations? 

A. Yes. We do have a few corporately owned stores which are available for sale for immediate possession. As well, we’re always looking for opportunities to develop corporately owned stores and have them available for turnkey possessions.

Q. Where can I open up a Wireless Warehouse franchise location?

A. Currently we are only opening locations within Ontario. Sometime in the near future we will be exploring the expansion to other provinces. If you should be interested in opening up in a province other than Ontario, please provide us with your details, so when we expand, we will let you know.

Q. Can I open up multiple locations? 

A. Yes, of course! We would love for our existing franchisee partners to grow with us, however, we do require that before you can open a second location, you be in business for a minimum of 6 months. Afterwards, we can begin to explore the idea for multiple locations.

Q. Are exclusive territory options available? 

A. Currently we don’t have any plans for any exclusive territory rights in Ontario. However, as we begin to launch and open up in other provinces, the opportunity to purchase the rights to a trading area such as Alberta, British Columbia or Quebec can be available. Certain responsibilities and commitments must be met in order to manage a territory.

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